Privacy Policy maga55 — Your Information, Our Protection

Maga55 collects several categories of personal information from users to ensure the platform operates safely, efficiently, and fairly. This information is collected through the registration process, daily platform usage, and via automated technologies such as cookies and server logs.

Information you provide directly:

• Full name as stated on your MyKad or passport.
• Identity card number (MyKad) or passport number for KYC verification purposes.
• A valid active email address and a valid Malaysian mobile number.
• Date of birth to verify that you meet the minimum age requirement of 18 years.
• Bank account or eWallet details used for deposits and withdrawals.
• Any communications you send to our customer support team.

Information collected automatically:

• IP address, device type, operating system, and web browser type used.
• Gaming activity records, betting history, and financial transaction logs.
• Login session times and durations.
• Geolocation data based on your internet connection.

Information collected is used solely for purposes related to the operation of the maga55 platform and to deliver a better, safer, and more personalised user experience. The following are the primary uses of your personal information:

Maga55 will not use your data for any purpose unrelated to platform operations without first obtaining your explicit consent.

Maga55 deeply respects user privacy and does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, there are certain situations where limited data sharing may occur:

• Technical service providers — Technical partners such as payment processing providers, KYC platforms, and server infrastructure providers that help us operate the platform. They are only permitted to access data required for their specific tasks and are bound by strict confidentiality agreements.
• Competent authorities — Law enforcement agencies or regulatory bodies that require disclosure of information based on a valid court order or applicable legal obligation.
• Fraud Prevention — Industry bodies and anti-fraud partners that assist us in detecting and preventing illegal activity on the platform.
• Business Transfer — In the event of a merger, acquisition, or asset sale, user information may be transferred to the new entity, and users will be notified in advance.

Protecting your personal information is maga55's top priority. We continuously invest in the latest security infrastructure to ensure your data remains safe from unauthorised access, leaks, or misuse at all times.

• 256-bit SSL Encryption protects all data transmitted between your device and maga55 servers.
• Layered access control ensures that only authorised personnel can access sensitive user data, with every access logged in detail.
• Periodic Vulnerability Scanning conducted by our internal security team and independent external auditors to detect any cyber threats.
• Two-Factor Authentication (2FA) available for all user accounts to add an extra layer of security during login.
• 24/7 Activity Monitoring by automated intrusion detection systems to identify and respond to any threats in real time.

While maga55 takes all reasonable steps to protect your data, no security system in the world can be guaranteed 100% secure. Should any security incident involving your personal data occur, we are committed to notifying you promptly in accordance with applicable legal requirements.

Maga55 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies — Required for core platform functions such as login sessions, security, and navigation. These cookies cannot be disabled.
• Performance Cookies — Collects anonymised usage data to help us understand how users interact with the platform and improve its performance.
• Preference Cookies — Remembers your settings and preferences such as language, currency, and display settings for a more personalised experience.
• Analytics Cookies — Helps us analyse traffic and usage patterns in aggregate for ongoing platform improvement.

You can manage or block cookies through your web browser settings at any time. However, blocking certain cookies may affect core functionality of the maga55 platform and your overall user experience.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal information held by maga55. We fully respect these rights and provide accessible channels for you to exercise them.

Maga55 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data — Retained for as long as your account remains active on the maga55 platform.
• Financial transaction records — Retained for a minimum of 7 years in accordance with financial and anti-money laundering (AML) legal requirements.
• Customer support communication logs — Retained for 3 years for reference and dispute resolution purposes.
• KYC and identity verification data — Retained for the duration of the active account and 5 years after account closure.
• Platform Activity Logs — Retained for 12 months for security and audit purposes.

Once the retention period has ended and no legal requirement prevents it, your data will be securely deleted or anonymised from our systems.

The maga55 platform may contain links to third-party websites or services in certain contexts, such as payment providers. The maga55 Privacy Policy applies only to the maga55 platform itself and does not cover the privacy practices of any third parties.

Maga55 is not responsible for the privacy policies or data handling practices of third-party websites or services. We encourage you to read the privacy policy of every website you visit before providing any personal information.

The maga55 platform is exclusively for users who are of age 18 years and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

All users are required to verify their age during the registration and KYC verification process. Should we find that a minor's personal information has been collected without our knowledge, we will take immediate action to delete that data and close the account in question.

If you have reason to believe that a minor has registered on the maga55 platform, please contact our support team immediately so that appropriate action can be taken without delay.

Maga55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform service improvements.

Any material amendments will be communicated to users via:

• Pop-up notifications or banners on the platform homepage upon login.
• An email notification to your registered email address at least 14 days before the amendments take effect.
• Update the "Updated" date at the top of this page.

Continued use of the maga55 platform after an amendment takes effect constitutes your acceptance of the revised policy. If you do not agree with any amendment, you have the right to close your account by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, do not hesitate to contact the maga55 privacy team.